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Artist FAQ

Is ArtsPlus right for me?

Painters, photographers, ceramicists, sculptors, jewelers, printmakers, mixed media artists, glass makers and more are all encouraged to display and sell theirart on ArtsPlus.

Can I create my own artist profile on ArtsPlus?

ArtsPlus provides you with an easy and quick registration process to create your own profile and upload your art for sale in minutes.  With a few clicks of the mouse, you can upload art, provide descriptions and set pricing.

How do I update/manage my profile?

You can manage all aspects of your profile from youreasily navigable Artist Dashboard, including your art pieces for sale, prices, descriptions and social media.

How do visitors find my work?

Visitors/buyers can go directly to your site via our home page. Search functions on our home page allow people to find your work by your name, category, medium, subject, region, artist directory and keyword searches in the search bar. ArtsPlus makes it easy for your art to be seen and appreciated.

We also highlight member works in our Collections, New Art, Staff Favorites, Top Artists, Currently Trending and Featured Artwork sections.  You also have the opportunity to be included in Articles, Blogs and online group shows. We share your art on our extensive social media network, through Facebook, Instagram, Pinterest, and Twitter. We are committed to helping you get the word out about your art and creating awareness of your talents.

Can I see how many people visit my site?

Yes. You can see how many people are visiting your site, their global location and which pages they view, by accessing the Stats section in your dashboard panel.

Why do I need ArtsPlus to sell my art?

While you may already have a website to sell your art, in our increasingly internet-enabled world, it is essential to have multiple ways to showcase and sell your artwork. We provide our members with the simplest, lowest-cost, and most effective way to promote and sell their art.

ArtsPlus’s international community of artists is a destination for artlovers around the world. Our ArtsPlus staff will work with you to make your site an effective tool to attract visitors, and we’ll help you show and sell your work.

How do I sell my art through ArtsPlus?

Buyers can find your art from the ArtsPlus homepage or go directly to your artist profile page.  We’ve created a simple, safe and secure way for you to sell your art through your fully integrated shopping cart. We take care of credit card processing and help you calculate sales tax and shipping fees.

Does ArtsPlus charge a commission for work sold?

Artists are charged a flat commission of 30% only when an item is sold through ArtsPlus.com. ArtsPlus does not charge listing, or membership fees. There are no buyer-related fees on ArtsPlus.

How do I contact ArtsPlus if I need help?

We have expert and friendly customer support people ready to assist you. You can contact us by sending and email to info@artsplus.com or submitting a question directly to our help desk at https://artsplus.com/contact/

You can also request a phone appointment and someone on our customer support staff will arrange a call (in the U.S. or through Skype).

I am having trouble logging into my account. What do I do?

Try the steps below to resolve this issue.

  1.  Confirm that you are logging in through the “Artist Login” and not the “Customer Login” because these logins are different.
  2.  Make sure caps lock is off (passwords are case sensitive) and you are not inadvertently adding a blank space before or after your password.
  3.  Reset your password using our Password Reset button. (Be sure to use the email address tied to your ArtsPlus account.) If you do not receive the password reset email, check your spam folder. If it’s not there, please send an email to our customer support team and we can reset your password for you.
  4.  If you’re still having trouble, clear any automatically stored passwords. This will ensure that invalid password information is not being entered for you automatically by your computer or browser.

How is shipping handled when art is purchased?

Artists are responsible for shipping their sold items to buyers. We recommend using United Parcel Services (UPS) as a shipping or fulfillment service. Please keep in mind that you are ultimately responsible for making sure that your buyers receive the item(s) they purchased from your shop.

Ship items promptly after they are sold. Prompt shipping means that you ship each item within 10 days of purchase, unless you specify otherwise in your processing time or agree to a different shipping period with the buyer.

We recommend that all artwork be shipped in art boxes lined with shipping foam to ensure safe transit.

What if I am an international artist living outside of the United States? Can I sell my artwork on ArtsPlus?

International artists may sell their artwork on ArtsPlus. All currency is in US dollars and all units of measure are in inches and pounds.

NOTE: During our initial launch phase in 2017 we are restricting international registrations to specific countries. If you are not in one of these countries but would still like to register, please contact us at info@artsplus.com

What does the application entail?

The application process on ArtsPlus is fast and easy: All artists and galleries wishing to list on the site must first submit their work to our team for review. All work submitted is reviewed as quickly as possible, but the review process can take between 3-5 business days.If you wish to submit your work to ArtsPlus for review, please follow these steps:

  1.  Go to the Artist Login link at the top right of the Homepage.
  2.  Click on NEW ARTISTS: SIGN UP HERE TO BEGIN
  3.  Create your artist profile, with a complete artist profile and profile picture.
  4.  Upload 5 -10 original works of art being sure to include a detailed description of the work and with images that are clear, well presented, and in a high-resolution.

We review all applications based on the following:

  • Quality of the images of the artwork submitted
  • The images must be in focus, true to the color of the art, and at least 1500 pixels wide.
  • Description of each image
  • Subject matter, style, medium
  • Pricing of each piece of artwork

 

  1.  When your information has been completed and your application has been submitted, you will receive an email from ArtsPlus staff within 3-5 business days notifying you if your application has been approved and that you can proceed to your Artist Dashboard to complete your profile.

Note: ArtsPlus charges a nominal $5 application fee.

Why is there an application fee?

Because the volume of applications we receive is so high, charging a small fee helps us confirm that the artists who apply are serious.  While the application fee is non-refundable, it is a way of certifying that the artists we accept are committed to the process of displaying their artwork. This ultimately benefits the artist community we serve.

How will you market my art?

ArtsPlus is committed to empowering creative people with the tools for promoting their artwork. We have a dedicated team of social media experts who manage and promote the online presence of the artists we represent.  We leverage the power of social media to attract and engage customers. We create campaigns around our artists that make waves across various social media platforms including Facebook, Twitter, Pinterest and Instagram.  So, whether you are an established artist with your own website or you are new to online art sales, we will help promote and market your talents to the world.

If you exhibit with us, you may be invited to an interview on ArtsPlus TV or on our YouTube channel. We believe that art has the power to connect the world and transform lives.

Who should I contact with additional questions?

If you have more questions, contact us at info@artsplus.com and we will provide you with an immediate response.

I am having trouble filling out an application for exhibition. It says my email address is already in use. What should I do?

You cannot use the same email address for both a customer and an artist account. If you have already registered your email address as a customer and would like to use it to fill out an application for exhibition, please email us at info@artplus.com so that we can delete your customer account.

How do I apply to exhibit my artwork at Artplus?

I am having trouble finding where I apply to exhibit my art. Is there a specific page where I can submit my work?

You may fill out an application for exhibition at http://www.artsplus.com/apply. Please note, if you are on a tablet or mobile phone you must access the full version of our website by clicking the VIEW FULL SITE link in the bottom left corner of the page.

Can artists living outside of the United States apply?

Yes. We do exhibit international artists, however, due to shipping logistics the application process is more selective for artists living outside of the United States. When a work is purchased, our international artists must professionally package and ship the art themselves. If you have experience shipping internationally we encourage you to apply.

Why ask for my birthday on the application?

We need to ensure that you are old enough to legally sell your work with us (and we like sending our artists birthday messages!).

What kind of artwork do you show?

We exhibit art in every genre, style, size, and media (except video art – sorry guys, hopefully soon!). All work is vetted by our curators before going on display. Our goal is to offer clients a diverse selection of 2- and 3-dimensional media.

Do you offer printing services for photographers?

We offer high quality archival printing services to our photographers who work in digital format. We also handle the shipping of these prints.

What is your commission structure?

We split the sale of artwork 50/50 and we cover all of the costs of packaging and shipping the work.

How long has ArtsPlus been in business?

We opened our virtual doors in October 2006 and we just keep growing and growing. We sell art everyday to clients around the world; we’ve shipped artwork to every state in the United States and 45 countries around the world.

Where is ArtsPlus based?

We have offices in New York City and San Francisco, although we are primarily a virtual gallery. Each year, we participate in art fairs and organize gatherings for our artists and clients.

How many artists does ArtsPlus represent?

We currently represent 500 artists.

If I exhibit my work at ArtsPlus, may I seek other gallery representation?

ArtsPlus has the exclusive right to the artwork displayed on the website. This prevents the risk of selling the same piece of art to two different parties. However, we encourage you to pursue physical gallery representation while exhibiting on our site. This increases the exposure of your work as well as of our gallery.

How do I know when my artwork is sold? What do I do once it is sold?

Once your art is sold, you will receive an email and/or telephone call notifying you of the sale. Three to five business days later, you will receive a custom art box and a pre-paid FedEx shipping label to send the work to the client. All you have to do is place your art in the box and drop it off at any FedEx location. You do not have to pay for the packaging or shipping.

When and how do I get paid for sold artwork?

We send checks within 30 days of artwork being delivered to the client.

Who owns the rights to my artwork once it is sold?

You retain the rights to your art after it is sold.

Can clients living outside of the United States purchase my art on ArtsPlus?

Yes! We have many international customers.

What is ArtsPlus's return policy?

We offer a seven-day money-back guarantee so clients can try out artwork in their homes. If a piece gets returned–less than 5% of artwork is–we will notify you and pay to have the piece shipped back to you.

What happens if an artwork is damaged in transit?

We ship all artwork in custom-built art boxes lined with high density foam to ensure safe transit. In the rare case of damage, we work directly with FedEx to file a claim on your behalf. We insure every artwork we ship for its full value.

How do I submit more art if I am already exhibiting my work at ArtsPlus?

You can upload your artwork through your artist profile page using a quality JPEG file. The images must be in focus, true to the color of the art, and at least 1500 pixels wide.

Do I need to sign my artwork?

All art should be signed. It is important in identifying you as the creator. In addition, many collectors prefer to purchase signed artwork.

Does ArtsPlus sell framed artwork?

We prefer to sell artwork unframed as our clients tend to like to frame their purchases themselves. That said, if you’d like to sell your art framed we are certainly willing to consider it. Please email us high resolution images of the framed pieces and we will let you know if we think they are the right fit for the website.

May I place a link on my ArtsPlus portfolio page to my personal website?

Currently, there is no option to link from ArtsPlus to your personal website.

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